Cancellation Policy

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Cancellations

Please let us know if you need to cancel an order

Frequently asked questions

My plans have changed and I now need to cancel my order, what do I do?

If you have placed your order with the Specialist or Wholesale Departments please contact them directly to discuss any cancellations. For deliveries in Zones A, B and C please inform us of any cancellations by writing into cancellations@pinesandneedles.com at least 24 hours before your scheduled delivery date. Any deliveries via Tuffnells (Nationwide courier) please inform us of any changes 36 hours piror to delivery.

New faq in 01/11/2016 14:20:16

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